Join Date: Nov 2016
Location: half way up the biggest mountain in Victoria.au
I have an answer, almost.
When I attended their shop and let them know I was not happy, they admitted they hadn't bothered to contact me/return calls/emails, as they don't know what it is, great customer service.
The dealer has done a lot of tests and cannot get their test equipment to find anything faulty.
Therefore they are not willing to state where the problem is, but they concluded it is probably in the BMSK.
They did not want to change it as its costs $3k+, then it may not be the problem.
They started off, the bike is 6 years old, we have changed these before and they do fail, you will have to pay for it.
They also changed the fuel pump, today, under a recall.
Why was the pump changed? "manufacturing fault".
The BMSK works fine once the bike has warmed up, this implies a solder/copper fault in/on the PCB, which is a manufacturing fault, they agreed
So, you will do the fuel pump for free after 6 years, but not the BMSK, even though it has a manufacturing fault?
How many of these have you changed? "5 or 6 a year"
In 1200GS? "No, don't think we ever have"
"we will discuss this problem with BMW"
That's it till next year, enjoy waiting and have a good Christmas, I won't.
PS, Might think about "aussie - isms", when my sense of humour has returned.
Last edited by tambox; 23-Dec-2016 at 02:54 PM (870).