(ALSO POSTED ON GSPOT . . . thought I'd post here to ensure the good news gets out)
Had a great few days at the Outer Banks of NC . . . the only BLIP in the trip was a GS that wouldn't crank. It happend FRI afternoon at the Southern Tip of the Islands.
Trouble shooting by two different BMW MECHs pointed at 1) Bad Starter or 2) Dead Battery . . . the symptoms below are not the only indications found during the troubleshooting, but hit the highlights.
Symptoms - after a 1/2 day of 2up riding seeing the sights, I shut the GSA down for a pic of the Light House at Hatteras. Went to crank it back up and very little movement of the engine/starter. A new friend brought over his voltmeter. Battery showing 13.4V and when starter engaged - 5V. After a few crank attempts, the volts were in the mid 12's. Made some calls and the above 'possible problems' came from the mechanics. The display at times was normal (except low fuel light
) and at times, blanked out.
During the troubleshooting (over the phone) the EWS warning came up --- we tried removing the key for 2-3 min's ( I told the mech if that was the case, I was selling this bike!), but that didn't pan out to be the problem. Overall, it appeared I had a bad connection of the battery, but that was the first thing I checked before making any calls. . . . I even remove my wiring for the power block I installed a few months back.
So my dilemma at 5 PM on FRI was to either allow someone to haul the bike to a dealer, go get a new battery, or try loading the bike in my toy hauler w/o power to ride it up in the back and take it to BOBs when I got back from the min-vacation. The logical first step to get the GSA back on the road, was to purchase and replace the battery and mark off that possible solution.
I spoke with a couple folks at Adventure BMW (thanks to my brother --- former BMW driver --- who looked up the number for me) and they all were extremely helpful even though they knew I was most likely a 'passing through' type customer. Rich was given the task of over the phone diagnosing the problem. After a few minutes he locked in that he felt it was a BATTERY malfunction (would not roll start), but was NOT 100% and he let me know that was his best gut feeling with the oddities of the screen and the EWS (and other) indications that I described. So I purchased a new replacment battery (not OEM) and they left it in a discreet place for me to pick up after hours.
After 120+ miles (one way) in my truck ( to include waiting almost an hour for clean up of a HD vs. Jeep accident on 12 South ) I got back to the Lighthouse at 11PM and installed the new battery in the misty darkness FRI night. After a good TI of my work, I hit the starter and Gretta fired right up. So I followed my bride back to the campground and called it a night.
I wanted everyone to know that Adventure BMW was extremely helpful and I certainly will give them more business if/when the opportunities presents itself! Thankx Rich and the Adventure BMW team!
[BTW the battery had been installed for 2 yrs and 5 days]