You weren't being disrespectful Bob and no offence was taken. We're a pretty thick skinned bunch. We have dealers who have that "rock star" impression of themselves here too. I literally loath it. Ask if they are the owner. If they say no, go for it. "Are you gonna help me? If not, can you go get me someone that will". They usually wake up after that. The record store guys used to act that way too. Like they were famous. "You sell records spanky, you don't make'm. Get off yer minimum wage ass and do yer job". I know I'm a people person. hahahahahahaDidn't mean any disrespect to our Canadian friends. Just some American BMW and Harley dealers have this " Their poop don't stink attitude "