For every negative post about a dealer there are hundreds if not thousands of happy customers. We, as people, generally post negative items before we post positive items. Best thing you can do is research the dealer you're using and form your own opinions.Kind of freaked out reading the various BMW 1250 gsa 600 mile posts about dealerships! You all seem to know the how to part! Is that something I can learn how to do? Minimize cost and problems...?